Shipping

Payment

• Credit card, Visa, Mastercard, Electron, Maestro, PayPal, ANKA wallet.
• 3 x payment starting at €60.

Refunds and Exchanges

• Money back guaranteed 14 days after reception.
• Weared and personalized items will not be exchanged or refunded.
• Return shipping fees are at your charge and not refunded.
• Refunds are made on your ANKA virtual wallet. You can use the credit to buy another product or transfer the amount to your bank account.

Sale Policy

All items in the online shop selling Otantika on condition of Afrikréa and is published under the ownership of the company Otantika, and all rights pertaining thereto. The terms and conditions (hereinafter Terms) described detail the rights and obligations of the company Otantika and its customers, as part of the sale of goods on this site. I_Produits Photographs of the shop are the most faithful possible but can not ensure a perfect similarity with the approved product, especially with regard to color. II_Prix and payment terms Prices are quoted in euros all taxes included, excluding postage. shipping costs appear on the screen at the end of the selection of different products. Otantika reserves the right to change prices at any time but the products ordered are charged at prevailing prices at the time of the order. To set the order, the customer has two means of payment; namely: CB & PayPal. The customer will be automatically debited. III_Commande Previously a customer account creation, will be mandatory for any order on the Site. The Customer declares to have read and accepted these Terms and Conditions before placing the order. Before validation, it will be proposed to them to verify each of its control elements; it can thus correct his errors. Otantika confirm the order by e-mail, the recorded data constitute proof of the nature, content and date of purchase. IV_Livraison and shipping Orders will be shipped from our premises and in accordance with the address of your choice as indicated during the order process. It is your responsibility to provide us with correct all the details necessary for the proper delivery of your order. Deliveries will be made in France and in overseas territories. Otantika will undertake to provide all information necessary to monitor the proper dispatch of your package. Delivery times correspond to the shipment processing time plus the transit time. For deliveries in France, Otantika will make every effort to ensure the delivery of the order within three to four working days. For deliveries overseas, within five to ten working days. (Delivery times are given for information only) Upon shipping the order, the customer will be informed by email of the date of posting at the Post Office. A tracking number will allow the customer to follow the stages of delivery. Otantika can not be held responsible for consequences due to delayed delivery. In case of delay, the customer will be notified by e-mail or this information will be by visiting the My Account / My Orders. Cancellation V_Délai The Customer has a period of fourteen days from the receipt of the order to exercise his right of withdrawal without having to give reasons or pay penalties, except, return fee . The client undertakes to respect the conditions below in order to claim a refund of the full amount paid - or the product (s) must be returned in their original packaging, not worn or used, not stained or dirty, not damaged or deteriorated. Reimbursement will be made within a period of 30 days from receipt of goods. The customer will necessarily share in advance of his intention to return the product (s) at the following address: [email protected] No returns will be accepted if the legal deadline is not met. Or the product (s) in question should be returned to the following business: Otantika 17 road Bessières 31140 Pechbonnieu VI_Données personal data According to the law n ° 2004-801 of 6 January 1978 on the protection of individuals in respect of personal data processing, the nominative information concerning clients may be subject to automated processing. The Customer has a right to access, modify, rectify and delete data concerning you. The information relating to Customers have been declared to the National Commission for Information and Liberties (CNIL). Intellectual VII_Propriété All content on this site (text, photo, picture, music) are the exclusive property of Otantika. All logos products "Otantika" trademark with the INPI, shall not be reproduced in their exact dimensions or their associations and references or face legal proceedings accurate tissue. Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound. VIII_Réclamations - Otantika Dispute resolution is committed to respond within a reasonable time of any claim sent to the following address: [email protected] These GTC online are subject to the law and French law. First Otantika will make every effort to resolve any dispute amicably, if any case is brought before the competent courts.